Psychological Aspects of Interviewing → Memory is a process, not a recording

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Module 1: Memory, Attention and Retrieval
Explain why recollection can be sincere yet incomplete or mistaken, and use retrieval support without suggesting facts.
4
Module 2: Rapport, Communication and Social Influence
Use respectful communication to support participation while recognising authority, compliance and suggestibility risks.
4
Module 3: Bias, Behaviour and Evidence-based Evaluation
Control psychological bias, avoid unreliable lie-detection inferences and test information through documented evidence.
4
Applied Case Study: Integrated professional-judgement exercise
This is an original fictional scenario developed for FCPAS. Any resemblance to an actual person, organisation or event is coincidental.
1
- 4.1
  Case Study: IslandLink Travel Services
  3 Days
Glossary & References
3
Final Assessment
The final assessment is additional to the 180 credited learning minutes. Complete it without consulting the manual unless FCPAS designates the attempt as open-book. A score of at least 70% is required. The answer key and rationales should be controlled separately by FCPAS.
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- 6.1
  Psychological Aspects of Interviewing : Final Assessment
  1 Hour15 Questions